We deliver all orders using our standard packaging materials, often times recycled to reduce the waste and damage to the environment. Any special packaging as request by customer is subject to additional charges.
All orders will be shipped out within 2-3 working days, excluding the day the order was placed, weekends and public holidays.
Shipping speed based on the delivery method chosen. The delivery methods are stated below with the estimated delivery times. Please note that these are estimated delivery times and Stickerrific is not able to guarantee delivery dates.
Malaysia & Singapore Shipping
Kindly ensure that the email and recipients mobile number keyed in is correct as notifications in regards to the delivery will be sent via these channels.
|West Malaysia - pickupp Express||1 to 5 days|
|Sabah, S'wak & Labuan - Flash Express||3 to 8 days|
|Singapore - Ninja Van||3 to 6 days|
* Days exclude weekends and public holidays. In the event of failed deliveries, the delivery may take longer than stated.
Complimentary shipping to Peninsular Malaysia, Sabah, Sarawak, Labuan and Singapore will apply for orders with a minimum order value in a single order as stated below;
|Shipping Area||Order Value (RM)|
|Sabah, Sarawak & Labuan||RM240.00**|
** Free shipping is not applicable with wholesale purchases and other ongoing promotions
Signature is required upon delivery, so please arrange for an individual to be present to sign and collect the package at the delivery address provided. Should there be no one around to sign-off on the package, it will be redelivered the next working day. It will be then your responsibility to contact them to arrange for another delivery or to pick up from the branch office itself. Should the package be returned to us, additional charges will be applicable for redelivery.Self Collection
Self collection is available at our retail store located at Jaya One, Petaling Jaya. We will need a processing time of 2-4 working hours and an email notification will be send to you once your parcel is ready for collection. Once you have receive the email notification from us, you may drop by the store to collect your parcel.
Please note that your parcel will be available for collection @ Stickerrific, Jaya One between Wednesday to Monday, 11.30am to 7.00pm (closed on Tuesday).
We ship worldwide from Petaling Jaya, Malaysia using express services from DHL Express as courier delivery services to ensure all packages are delivered safely. International orders are charged by weight. Please drop us an email if your location is not available.
You will be sent your parcel tracking number via email once shipment is made and you can track it online. Transit time varies from countries to countries but estimated delivery is usually between 3 to 9 working days. Please contact us at firstname.lastname@example.org if you have yet receive your order 20 working days from the date of posting.
We only deliver to a valid street address and not to P.O. Boxes as this service requires a signature upon delivery. Your package that is addressed to a P.O. Box may be delayed, any risk will not be covered by us, and may require an address correction charge.
Please take note that overseas deliveries may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you. Customs policies vary widely from country to country, please contact your local Customs officer for further information.
Undelivered, Lost or Stolen Packages
Kindly ensure that the shipping details provided to us are correct upon placing your order as we are unable to take any responsibility when the parcel goes missing/gets return to us due to incomplete details. In this event, we are unable to provide any refund so please, please double check before confirming your order.
We apologize for the inconvenience caused.
If your order contains pre-order items, your complete order will be shipped after pre-order item(s) arrives. If you would like ready stock item to be delivered immediately, kindly place two separate orders.
Please reach out to our customer support at email@example.com for any questions or inquiries and we’ll be happy to assist you.